Whether you want to be a more effective leader, develop your management potential, or be better at handling those difficult situations, then consider one of our Essential Business Skills Courses. These courses ensure that induction and refresher training can be delivered consistently across your business.
This course cuts through the accounting jargon to give you increased confidence and knowledge to help run your business.
CPD: 7 Hours Level: Foundation
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Learn the practical habits of elite army and sports teams that you implement procedures to help you and your business.
CPD: 3.5 Hours Level: Foundation
Master the common communication barriers found in estate agency to develop lasting relationships with your clients.
The Leadership and Management Standard has been written by the industry for the industry.
CPD: 21 Hours Level: Intermediate
This is a follow up course building on the skills taught in The Leadership and Management Standard.
CPD: 7 Hours Level: Advanced
Understand the skills and knowledge required to harness the lucrative property investor market
We're increasing our range of online courses to offer easier and more convenient ways to access training and learn new skills. All of our online courses contribute towards your CPD and can be usually be completed within an hour.
Compliance
HR
Management
This course will educate you about fraud and how to spot others who may be committing an offence.
CPD: 45 minutes Level: Foundation
Understanding what the GDPR means for your organisation is the first important step towards compliance.
CPD: 50 Minutes Level: Foundation
This interactive and motivating eLearning experience is set inside a virtual organisation, Antilion Tech Ltd.
CPD: 30 Minutes Level: Foundation
Get an overview of this complex topic and to help you keep confidential business information safe.
Understand the four stages of a record’s lifecycle, as well as the regulatory requirements placed on them.
CPD: 25 Minutes Level: Foundation
This course provides a general Health and Safety induction or refresher for you and your employees.
CPD: 1 Hour Level: Foundation
Using real life industry examples, learn about the principles of good practice and personal safety awareness.
This course equips you to take disciplinary action where required to achieve and maintain acceptable standards.
Learn the proven processes which allow grievances to be resolved quickly, fairly and consistently.
Learn a framework to resolve sickness absence issues in a quick, fair and consistent manner.
This course equips managers so you can resolve conflicts within your team.
CPD: 40 Minutes Level: Foundation
This course will show you your responsibilities when it comes to creating a respectful and inclusive workplace.
This course helps managers understand the current UK legislation and suggests how you can nurture a fair place to work.
CPD: 45 Minutes Level: Foundation
Learn how to contribute to a customer service culture through effective communication and taking responsibility for meeting customer needs.
Our Treating Customers Fairly shows how customers deserve to be treated and what best practice is in order to avoid mis-selling
Learn the techniques that contribute to an efficient recruitment process, including conducting fair and effective interviews.
This course shows managers how to inspire employees to reach their potential.
This course equips managers to set their teams objectives which align with an organisation’s strategy.
Learn a framework for you to support employees and resolve performance issues swiftly, fairly and consistently.
An introduction to performance management and the key skills managers can use to improve employee performance.
Learn about the five most important drivers of customer satisfaction.
CPD: 35 Minutes Level: Foundation
• 97% training satisfaction • Training undertaken by industry experts • Course content rated as excellent • Training objectives rates as exceptional • Progression available via foundation, intermediate and advanced courses • Courses that support Propertymark qualifications • Training adds value to staff and your firm
To speak to a member of our Courses team please call 01926 417 787 or email courses@propertymark.co.uk