Latest News

Plans for Jobs: increased financial support

22 October 2020

The UK Government announced today, 22 October, further funding added to the new Job Support Scheme for businesses facing more hardship through the tiered systems introduced last week. Read More...

UK housing market remains undeterred

21 October 2020

Despite COVID-19 limitations, agents have been largely permitted to open in areas where local lockdown restrictions have been enforced, and house moves have still progressed. It seems yet again, the pandemic hasn’t been a deterrent for buyers and renters determined to make a change. Read More...

Welsh Government announce a two-week fire-break – what does it mean for agencies?

19 October 2020

Today, 19 October, First Minister Mark Drakeford announced that the Welsh Government will impose a two-week fire-break period which requires Welsh residents to stay at home from 6pm on Friday 23 October until Monday 9 November. Today's rules also apply to those traveling into Wales from other parts of the UK: you are permitted to travel into Wales to work as long as you comply with the rules. Read More...

Continued efforts to combat homelessness

09 October 2020

The 10 October marks #WorldHomelessDay, and not only does it provide a platform for Propertymark to raise awareness of opportunities to combat homelessness, but it also highlights our continued support and how others can do the same. Read More...

Route wide changes made to Western Leg of HS2, Phase 2B

09 October 2020

The UK Government announced, on 7 October, further updates to the Safeguarding Directions (safeguarded zone) and zoned property schemes that replace all previous versions. Read More...

Government asks the industry to comment on draft code of practice

Monday 20 July 2020

A consultation on an overarching Code of Practice has been launched today, 20 July, which will be key to the work of the new industry regulator, when they are eventually appointed.

The Code, which outlines standards designed to promote trust in the industry, references areas including transparency on Referral Fees, adherence to Client Money Protection Regulations, data management, and consumer complaints.

The Code applies to:

  • Property sales/purchases
  • Property lettings
  • Property management
  • Property auctions
  • Property guardians
  • Rent-to-rent arrangements
  • International property agents

It is designed to sit above a number of sector-specific codes:

  • Residential Property Sales – Estate Agents
  • Residential Property Lets – Letting Agents
  • Residential Leasehold Management - Leasehold Management Agents
  • Commonhold Management - Commonhold Management Agents
  • Retirement Housing Management - Retirement Housing Managers
  • Property Auctions - Auctioneers
  • Property Guardian Services - Property Guardian Companies
  • Residential Property Buying Services – Buying Agents
  • Build to Rent

On the topic of Qualifications, the overarching Code requires that agents:

  • Must be fit and proper persons.
  • Must ensure that all staff have been given proper instructions and training about complying with relevant laws and the requirements of this Code applicable to their role.
  • Must ensure that all staff are trained to deal with consumers and colleagues in a manner that encourages and respects equality, diversity, and inclusion. (See the Equality and Human Rights Commission.)
  • Must ensure that staff are qualified to the levels specified by the Regulator, trained, and hold the appropriate licence (where applicable) to undertake the responsibilities delegated to them.
  • Must maintain documentary evidence showing the training provided to all staff and individuals' ongoing training required to meet the relevant Continuing Professional Development (CPD) requirements.

Propertymark will be responding and is encouraging agents from across the industry to feed their views into this consultation.

The consultation